Overview

In an ever-changing landscape of technological advances, mergers, acquisitions, competition and deregulation, our Telecommunications Group help customers by identifying key factors through our business intelligence and data warehousing solutions that help gain competitive advantage.

Our Data Warehousing and Business Intelligence solutions for the telecommunications industry help our customers explore key areas for growth and streamlining operations by analyzing the information hiding in disparate data sources.

• Increases or decreases in calling plans or geography, divided by domestic vs. international mix.
• Comparison of period-to-period changes in operational trends.
• Identify utilization patterns over this period of time and identify sales and business factors including call traffic, call types, data circuits, revenue, expense information, customers, and product mixes driving the business.
• Identify usage patterns, impact of promotional offers, product changes - a domestic or international mix change? Or A rate per minute change?

iGlades team helps analyze the actual data to reveal the business drivers behind events and trends to acquire a finer and more subtle understanding of customer utilization of the company's products.

    Success Stories