As businesses become global entities driven by changing business drivers - global customers, falling trade barriers, government regulations and changing technologies are motivating companies towards a global IT model. The need for common structure, processes and knowledgeable resources require customer databases, product databases and associated information systems to be linked across the company. Monitoring and maintaining databases can be a costly endeavor. Offshore monitoring and maintenance can bring cost savings upto 50% depending on mix of onsite and offshore resources.

iGlades remote centers of excellence provide around-the-clock operational and maintenance database support, providing our clients' significant benefits. Our support programs are designed for Enterprises keeping in mind the challenges of running an efficient database operation with minimum downtime.

Service Features

• Application Management - Process includes scheduling of batch tasks after peak working hours.
• Configuration and Layout - Ensure proper data partitioning, data replication, aggregation tables for decision support systems.
• Contention Management - Includes the study of database locks, latches and wait events and provide recommendations for process modifications
• Object Management - Database files are properly sized and placed to provide maximum disk subsystem throughput.
• Performance Management - Monitor and tune operating system CPU, I/O and memory utilization.
• Infrastructure Management - Ensure databases, listeners, LDAP servers and web servers are responding to requests
• Resource Management - Review frequent disk sorts, full table scans, missing indexes, row chaining and data fragmentation processes
• Space Management - Ensure archive logs are setup correctly, review objects getting close to their max extents, monitor table spaces running low on free space and or Objects that will not extend when user and process limits are reached.
• Memory Management - Properly size your database buffers (shared_pool, buffer cache, log buffer, etc) by looking at your buffer hit ratios. Pin large objects into memory to prevent frequent reloads.
• Security Management - Ensure access and privileges are based on virtual private database methodology with Fine-Grained Access Control for secure separation of data.

Key factors making iGlades the "Remote Maintenance" partner of choice for its clients:

• Centralized Monitoring and Control of Distributed Systems
• Cost Based Optimization
• Ability to attract and retain DBA`s
• State-of-the-art maintenance infrastructure
• Ability to bring expertise on call
• Customized Reports - Alerts - Escalation Models
• Implement Services Collaboratively
• Central and Local Support Systems
• Proactive Diagnosis
• Industry and Technology expertise
• Onsite logistics, management and infrastructure

Leverage your DBA team in the areas of:

• Oracle Data Warehouse Design
• Oracle Database Design
• Application development and implementation
• Performance Tuning
• Migration
• Maintenance